Refund and Returns Policy
Effective Date: November 8, 2024
At DailyTopis, we strive to provide high-quality products and customer satisfaction. If you are not satisfied with your purchase, please refer to our Refund and Returns Policy below.
1. Return Eligibility:
Items may be returned within 30 days of purchase if they are unused, unopened, and in their original condition. Personalized or customized items are non-returnable unless defective or damaged.
2. Refund Process:
Refunds are processed within 5-7 business days of receiving the returned item. Refunds are issued to the original payment method, and you will receive an email confirmation once the refund is complete.
3. Exchanges:
If you would like to exchange an item, please contact us to arrange an exchange for eligible items.
4. Non-Returnable Items:
Certain items, such as opened toys or board game accessories, may not be eligible for return due to health and quality regulations. Please contact us for clarification on specific items.
5. Contact Us:
For assistance with returns and refunds, reach us at:
- Address: 4625 Michael Street, Houston, Texas, United States
- Email: duynttm0901@gmail.com
- Phone: 713-741-5429